My almost-client grabbed a 38-page training manual off the stack of 200 copies. She rolled up the book, brandished it like a mini sword, and frowned at her team. "Ten of us reviewed this. Ten. We didn't catch it." A conference budget derailed by what the project manager saw as unimportant: 'Fresh pair of eyes' proofing Surprise! It may surprise you to … [Read more...] about “We didn’t catch it.” An expensive lesson in proofing our own work.