Services

Kathie York, CSQE
Certified Software Quality Engineer
Master of Science in Project Management
(PMBOK based)
CopywriteMatters Confident Copywriter

Visitors leave your website so fast, it’s a ‘bounce.’

Your surveys and courses could work better.

(You know the ones I’m talking about!)

And where do you start on … whatever?

I can help with all of it!

Website usability coaching

Does your website focus on the human equation?

Is each page spot-on with practical info + easy navigation?

Or is it all about the technical behind-the-scenes stuff?

Let’s talk about it. Find out.

Bots and those ever-changing search engine rules don’t give a rip about your visitors’ busy schedules or timelines.

Sure, I look at the technical ones and zeroes.

But my focus (no pun intended cool) is on your readers’ e-y-e-s.
How easy it is for them to use your site? To get to “Yes.”

When guests walk through your online door:

  • Is your personality obvious?
  • How quickly do they find what they need?
  • Can they quickly see why you are their solution?
  • Do they have an easy path to a buying decision?
  • Are your credibility factors evident to them?

Click the ‘Let’s talk about …’ button and tell me about your website usability concerns. Let’s fix ’em!

“… We also appreciated the expert eye finding trouble areas on our website. Thank you for your efforts.”  ]

Custom tech and text projects

The report you took two weeks to create?

Looks horrible on your client’s computer.
Let’s fix it together.

Your online course?

Hiccups on the 4th slide of the 2nd module.
And a few other places, too.
I can test it and see what’s up.
And next time … let me test it before launch!

Plus, you just realized the survey you sent doesn’t work.

Yeah. Let’s talk about that and let me run through it.
And get you on the track to gathering your data.

The ‘Chief Make Everyone Love Us Officer’ decided all the testimonials on the website need to do more.

I love creating success story articles for companies, gleaning the gold from testimonials.

Let’s talk about all those projects that don’t ‘fit’ anywhere.
Except here. With you and me, working together.

My varied background as a Software Quality Engineer, techie, and copywriter provides help where you need it.

It’ll work. You’ll see.

“… Kathie is professional but never loses the friendly touch that shows she passionately cares about the quality of her work.”  ]

Let me help with your tech or text project

I’ve wrangled websites, software, templates, courses, and documentation for over 30 years.
I bet we can work together to wrestle your project to the ground!

Please check out the testimonials (below) and contact me to start the conversation.

Testimonials

“We couldn’t have asked for better files to capture our company well [article and video script]. We also appreciated the expert eye finding trouble areas on our website. Thank you for your efforts.”

– Kris Kessler, Co-Owner
Stall & Kessler’s Diamond Center


“Kathie York provides the most thorough writing services I’ve encountered. She is professional, but never loses the friendly touch that shows she passionately cares about the quality of her work. Her coaching suggestions for my first non-fiction book proved invaluable.

– Brian K. Morris, President
Rising Tide Publications


That second pair of eyes can save your reputation by spotting a misplaced word, misspelling, or awkward sentence structure. Kathie York is your go-to proofreader. She is unafraid to give her opinion, corrects your errors without hesitation, and will help wordsmith your documents into a product
you can be proud of.

– Laurie Teal, Author
Nine Nights: Your New Little Black Book for
Personal Financial Empowerment


“Kathie York takes her project management skills into everything she does. I was a developer on a software effort where she was the PM. She went beyond that role to perform our final testing. It’s great to have Kathie in your corner.”
– Todd Hiltz, CEO at BudgetRequests.com
SharePoint Developer


“As a book publisher for business professionals and niche experts, my clients have an important message to share but don’t always have the skills to communicate it effectively. Kathie York is my favorite go-to editor for their books. She has a knack for improving overall readership.
I highly recommend Kathie as a content editor.”

– Nicole Gebhardt, CEO
Niche Pressworks Publishing


Kathie created a detailed checklist to speed up my work. She even added areas to my worksheets where I could circle something instead of writing it out, each time. I get reports done faster, and my clients
are happy with the result!

– Ronald A. York, NCA
Certified Aircraft Appraiser
York Aircraft Appraisals

Let’s talk about your tech or writing projects

Click here to contact me: 

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