Communication

Moms: Small moves. Lots of love.

Moms: Small moves. Lots of love.

  Something a little different this time: a writing assignment for you! But hang on. I think you'll like it. When you're finished, you'll have a different kind of Mother's Day card mapped out (or something for another special person in your life). I first offered...

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A fresh look @ follow-up

A fresh look @ follow-up

When my friend Shawn and I talked about meeting reminders, she gave me another excellent idea to research and share with you: “I’d like to find the best way to follow-up and thank clients. Has the etiquette around thank-you notes changed?” Funny you should ask. When I...

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