Kathie York, CSQE Chief Wordsmith and Gaffe Eradicator! When my friend Shawn and I talked about meeting reminders, she gave me an excellent idea for the perfect follow-up (no pun intended) to that post. “I’d like to find the best way to follow-up and thank clients. Has the etiquette around thank-you notes changed?” Funny you should ask. When I sent the … [Read more...] about A fresh look @ follow-up
One great thing about asking your subscribers for blog post topics? They come up with countless ideas. Thanks to Margie G., an executive assistant for a racing team, we'll consider useful meeting reminders. The question that started it all As you might imagine, Margie works in a fast-paced world (no pun intended) that can become … … [Read more...] about A fresh look @ meeting reminders
You’ve labored long-and-hard on that flier. Or maybe your website landing page text. You’re no writer, but you can at least take a stab at it, right? You show it to a friend, and he shreds your excitement balloon with . "You can't write like you talk. It isn't professional." Really? Two writing experts are my guests today, and they will help set your … [Read more...] about “Is it OK to write like I talk?”
Hey, fellow managers! It is February. If you're in the northern hemisphere, like I am, you're probably asking, "Will this yucky weather e-v-e-r end?" To cheer things up a bit, let's have a little fun. Here's a post where we can learn something, but not work toooo hard getting there. In my 5 Steps to 'Non-Overwhelm' post (April 2018), I promised to … [Read more...] about 7th Step to ‘Non-Overwhelm’: “Wrangle your paperwork!”
Did you hear the one about the super-duper-best-thing-since-whatever aircraft? And the super-duper idea of outsourcing almost. everything. to. contractors? Oh, yeah. Good plan. Not. It’s called the Boeing 787 Dreamliner. Ads tell us it has – among other amenities – the largest windows of any jet and a great ride that leaves you feeling more refreshed … [Read more...] about Risk management disaster: DON’T follow the ‘Dreamliner’ example!
Are you a student? Business owner? Shopper? Or maybe a lookin’-for-that-next-car(er)? 8-) Do you need to capture online research and review it, later? Read on, and I’ll dazzle you with my awesomeness. Oh. Did I write that out loud? What I really mean is ... I’m hiding behind the fact this big, bad former IT technical writer didn’t figure this out on … [Read more...] about Capture an entire webpage. No scrolling!